"My wife and I walked into Swords Travel knowing we wanted to book a Virgin Voyages cruise, which we had seen advertised in the window. We were also pleased to learn that Swords were exactly the same price as booking with Virgin. Mark and Stuart were more than happy to help us on the day and gave us expert advice based on their own experience, even helping us pick the best cabin for our needs. Unfortunately Virgin Voyages cancelled our specific cruise a few weeks later, which is when the team really shone. David Knight from Swords was quick to contact me about the issue and went on to arrange all of the rebooking and compensation for us, spending time on hold with Virgin so we never had to. We look forward to our next booking with Swords!"